FAQ

Disclaimer:

The contents of Righttobear.com are produced for informational purposes only and should be performed by competent gunsmiths only. Righttobear.com and its authors, do not assume any responsibility, directly or indirectly for the safety of the readers attempting to follow any instructions or perform any of the tasks shown, or the use or misuse of any information contained herein, on this website.

Any modifications made to a firearm should be made by a licensed gunsmith. Failure to do so may void warranties and result in an unsafe firearm and may cause injury or death.
Modifications to a firearm may result in personal injury or death, cause the firearm to not function properly, or malfunction, and cause the firearm to become unsafe.

 

 

 

 

Malfunction FAQ:

 

Immediate Action: “Tap, Rack, and Reassess

 

The first solution to remedy any malfunction of an AR-15 should be what the community calls Immediate Action: “Tap, Rack, and Reassess.”

 

“Tap”  the bottom of your magazine to be sure it is properly seated
“Rack” pull the charging handle of your AR-15 back quickly and release it smoothly
“Reassess” This replaces the “Bang” part of the cycle many veterans were taught. Simply said, before firing, be sure that there is still a reason to do so and that it is still safe to fire. Once those conditions are established, feel free to give the “bang” portion a try.

 

The Tap, Rack, and Reassess cycle will resolve most AR-15 stoppages. In fact, it's estimated that 90 to 95 percent of all stoppages can be resolved with a quick run through of this process. If this doesn’t solve your problem, you may have a more complex stoppage.

 

Bolt Stuck Forward/ Live Round in Chamber: “Mortar the Rifle

 

Follow these steps to help get that stuck round/case out:

 

Step 1: Remove the magazine from the rifle and flip on the safety if you are able to.

 

Step 2: Find a solid surface and put a piece of carpet or a floor mat on the surface so you do not mar up your butt stock / butt plate or even crack the buttplate. If there is a live round in chamber Treat the rifle as a loaded ready to fire rifle and make doubly sure that you are doing this in a safe area.

 

Step 3: If the round is partially out of chamber, apply some sort of lubricant down the barrel like CLP or even WD40. Give it about minute to go down the barrel and into the chamber.

 

Step 4: If your rifle has a collapsible stock, collapse it down all the way. Damage to the stock can occur if this is not done.

 

Step 5: Next, while the rifle is pointed up, raise the rifle approx. 6 inches from the ground and push the rifle down with a little force like you are hammering the carpet/mat with your AR. At the same time pull down on the charging handle. Don't hammer it down hard, just enough to help get the inertia going to help pull down the charging handle/bolt.

 

Step 6: Repeat if the round did not pop out the first time. Typically after the 2nd or 3rd attempt you will get movement and the round should pop out. If this does not work, try to go higher like 8-10 inches to create a stronger force/inertia, again while you are pulling down on the charging handle.

 

Step 7: Once you get the round/case clear from the chamber, Clean and Lubricate the rifle.

 

Bolt Over-ride: “Manual Bolt Manipulation

 

    Rarely you’ll see a bolt over-ride malfunction, which is when a case or live round gets lodged on top of the bolt group and wedged into the receiver. The charging handle will normally come back part way, without any spring tension on it, but will come to a sudden stop before it reaches its full extension. Remove the magazine, if you haven’t already.

 

    The support hand goes up the magwell so the first finger can press and hold the bolt to the rear. The primary hand goes to the charging handle. Pull the charging handle back while at the same time pressing the bolt to the rear. Once the bolt is back hold it there with the finger on the support hand and work the charging handle back and forth. The charging handle will dislodge the round or brass so that it can drop out of the lower receiver through the magwell. Cycle the bolt three times to make sure the chamber is clear and load.

 

Order FAQ:

 

Has my order shipped?

Click the "My Account" link at the top right-hand side of our site to check your orders status if you set up an account at purchase. If you did not set up an account at purchase, please call 877-505-9675 for information on your order.

 

How do I track my order?

Tracking information will be emailed automatically when your order is shipped. You may also obtain tracking information by logging into your account by clicking on the "My Account" link at the top right-hand side of our site.

 

My order hasn't arrived.

Please familiarize yourself with our Shipping page for more information.

 
 


Account FAQ:

 

How do I create an account?

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How do I edit my account information?

Click the "My Account" link at the top right-hand side of our site to log in to your account and make changes.

 

I forgot my password.

Click the "My Account" link at the top right-hand side of our site to use the password reset feature.

 
 


Shipping/ Returns FAQ:

 

When will my order ship?

All in-stock items typically ship within 72 hours. For more information, please visit our Shipping page.

 

What is the return policy?

Please CLICK HERE to view our published Returns Policy.

 
 

Privacy Policy


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Pricing and Billing

 

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our main warehouse, which is in Florida.

 

What are my payment choices?

Right to Bear accepts PayPal, Visa, Mastercard, Discover, and American Express. Businesses may use a company-issued purchase order. Please contact customer service to establish a business account for commercial purchases by purchase order.

 

I need a copy of my receipt/invoice.

Click the "My Account" link at the top right-hand side of our site to log in to your account and print invoices.

 

When will my credit card be charged?

When you place your order, Right to Bear receives a payment authorization for the amount of the purchase. Your card or account will not be charged until the order is actually shipped. Please note that it may look as though you have been charged prior to shipping if you pay with a debit card. This is because banks hold funds against an authorization on debit accounts.

 

 

Additional Support

 

How do I contact you?

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