RIGHTTOBEAR.COM TM GUARANTEES FAST SHIPPING ON ALL IN STOCK PRODUCTS! We utilize a live inventory system. If you can add a product to your cart, it's yours!! Unless otherwise noted, in stock items are guaranteed to ship within 72 business hours at the latest.
We will add signature confirmation for free IF you leave a note in the order comment box during checkout. However, orders valued at $300 or more, will automatically be shipped requiring signature confirmation
We will not be held financially responsible for packages that are stolen from your doorstep or any other personal or work premises. If this is a concern, please opt for signature confirmation. If you do not request signature confirmation via the comment section, then we will not be held responsible for packages that are marked delivered by the carrier.
Insurance does NOT cover packages that are stolen after they have been delivered.
If signature confirmation is not requested, then RightToBear.com will NOT be held financially responsible for packages that are lost or stolen during transit.
DAMAGED ITEMS/ MISSING ITEMS/ PARTIAL ORDERS
If you receive a damaged shipment and/or your order is missing item(s), you will need to contact us within 5 business days of receipt. You will also need to keep ALL the packaging, invoices and products and provide us with pictures upon request. Once all the information is relayed to us, we will reimburse you or send a replacement while we wait on the insurance funds from the carrier. If the above directions are not followed, then you will only be reimbursed when the carrier approves the insurance claim, and we are reimbursed.
We do not send partial shipments. If your order is missing an item, you need to follow the directions above ASAP. We can make exceptions for the 5-day rule under certain circumstances. However, no exceptions will be made if you cannot provide pictures of the packaging, invoice and products received.