READING THIS DOES NOT GIVE YOU
AUTHORIZATION TO SEND A PRODUCT BACK TO US. YOU STILL NEED TO CONTACT US AND RECEIVE OFFICIAL INSTRUCTIONS ON HOW TO PROCEED WITH A RETURN.
THIS SHOULD ONLY BE USED AS A GUIDELINE (BEFORE CONTACTING US) TO SEE IF YOUR ORDER QUALIFIES AS A
keep in mind that defective parts need to be returned to the manufacturer for
warranty repair, exchange or refund. If
we are the manufacturer or if we sent you the wrong part, then we will handle
the return expeditiously.
you would like to return a product for any other reason, then the product needs
to be in brand new condition so that we can sell it as “factory new”.
We are dealing with precision firearms and firearm parts. You cannot return a product if it is considered used. We wouldn't sell you a used firearm or part, so please don't expect us to accept a used item and sell it to another customer.
Please take the time to read what we consider used. Also, please take the time to read the product description and make sure it fits your needs.
any of the following has occurred, then we cannot, in good conscience, resell
the item(s) as “factory new” and therefore will not accept the return.
- If the factory wrapping or packaging has been torn open
and cannot be resealed.
- If the factory wrapping or packaging has been visibly
- If the item has been mounted or used in any way shape
- If there are any wear marks, from mounting the product,
dropping the product, using the product, etc.
- Essentially, if there is any indication that the
product has been used in the slightest, then it will not pass our
inspection and will therefore not be accepted as a refundable return.
do not provide return labels for return items unless the return is due to a
discrepancy on our part.
the item is accepted and inspected you will be refunded the principle cost of
the item only.
Returns for free shipping orders. Your
refund will be less our cost for shipping the original order, unless waived due
to an error on our part in fulfilling your original order properly.
note: We ship, answer emails and make
good on our discrepancies extremely fast.
Probably the fastest in the industry.
However, returns are not given as high of a priority. If there is no discrepancy with your order and you are returning a product because it does not fit your needs, then please be patient.