We make every effort to
fulfill your order correctly, completely and with the utmost care and concern.
However, we do realize that sometimes returns are unavoidable. If you need to
return an item for either exchange or refund, please read the following
Used items will not be
accepted for return, unless we hold the warranty. The item will be considered used if it has
been: removed from the factory packaging, mounted, damaged, or otherwise in a
condition that cannot be resold as "factory new".
All returns must be made
within 5 days of the invoice date. Please take the time to inspect your item within 15 days of
the invoice date. Returns made after 5 days will be refused, unless we give
you special authorization.
Any newly manufactured
item should be returned to the manufacturer for exchange.In most cases, the manufacturer carries the
warranty on these parts and needs to be replaced by the factory as not to void
that warranty. When in doubt, please contact the manufacturer first to make
arrangements for the return. If the manufacturer is not being cooperative,
please let us know and we will hold them accountable and help facilitate the
All authorized refunds
will be less a 15% fee for various
expenses and labor, unless waived due to an error on our part in
fulfilling your original order properly. A 4% fee will be applied to
canceled orders that have not yet shipped. Why? Because your credit card is
charged the instant that you click the submit button and we are charged 4% by
our merchant processor.
Cancelling orders. Orders
are packaged anywhere from 1 minute to a few hours after your order is placed,
then they are stacked with dozens and sometimes hundreds of other orders. Even if you have not received a shipping
confirmation email, sometimes it is still physically impossible to cancel or
intercept an order.
Returns for free shipping orders. Your
refund will be less our cost for shipping the original order, unless waived due
to an error on our part in fulfilling your original order properly.
You must have our
authorization to return an order. Do not send us anything without authorization.
All returns are subject
to inspection or testing at our facility. If we deem the product to be
satisfactory and as advertised, the total refund could be less a 15% restocking
All accessories originally shipped with the item
must be returned with the item (including magazines, etc.) to receive a full
ABSOLUTELY NO RETURNS FOR 80% LOWER RECEIVERS.
Shipping insurance can be purchased for an additional $3.
We will add signature
confirmation for free IF you leave a note in the order comment block during
We will NOT be held
financially responsible for packages that are stolen from your doorstep or any
other personal or work premises. If this is a concern, please opt for signature
Insurance does NOT cover
packages that are stolen after they have been delivered.
If shipping insurance is
not selected, then RightToBear.com will NOT be responsible for packages that
are lost or stolen during transit.
Orders over $300 will automatically be insured but will NOT
automatically require signature confirmation.